FAQs
What type of hair do you offer?
We offer 100% raw, unprocessed Cambodian human hair from trusted vendors. Our extensions are full from root to tip, tangle free, and designed to blend seamlessly for a flawless install.
How long does the hair last?
With proper care, these extensions can last 1.5+ years. Longevity depends on maintenance, products used, and how often the hair is colored and installed.
Can the hair be colored or bleached?
Yes. Our hair can be colored and lifted by a licensed professional. We recommend avoiding excessive bleaching and always performing a strand test first. Improper coloring may affect the hair’s lifespan
Does the hair shed or tangle?
Minimal shedding is normal. Our extensions are carefully wefted to reduce shedding and tangling when cared for properly. Excessive shedding often results from cutting the wefts or improper maintenance.
Are closures and frontals available?
Yes. We offer matching closures and frontals for a seamless, natural finish. Availability varies by length and texture.
How long does shipping take?
Processing time is 1–3 business days. Shipping typically takes 3–5 business days after processing. Tracking information will be emailed once your order ships.
How should I care for my extensions?
Wash with sulfate-free shampoo
Deep condition regularly
Detangle gently from ends to roots
Limit excessive heat
Store hair properly when not in use
Care instructions will be provided with your order.
What is your return policy?
Online purchases (gifts excluded) made through sleekstrandz.com are valid for exchange and return within 14 days from the date you've received all your item(s).
2. Items must be unused, undamaged, and come with all their original packaging. If not, the customer is responsible for all incurred fees and no refund will be issued.
3. Free returns and exchanges have been implemented in The United States. If you want the prepaid shipping label please contact us first. We'll be mailing you a prepaid shipping label once we confirm your return request.